{"id":501,"date":"2025-11-13T09:51:26","date_gmt":"2025-11-13T09:51:26","guid":{"rendered":"https:\/\/thetongueteacher.com\/i-am-a-practitioner\/politique-confidentialite\/"},"modified":"2026-02-17T08:07:01","modified_gmt":"2026-02-17T08:07:01","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/thetongueteacher.com\/en\/doctor\/privacy-policy\/","title":{"rendered":"Privacy Policy for Practitioners"},"content":{"rendered":"\n<p>The Tongue Teacher SAS<br>Version 1.0 dated 13\/11\/2025<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Article 1 \u2013 Purpose of the Policy<\/strong><\/h2>\n\n\n\n<p><strong>1.1 Purpose and Transparency<\/strong><br>This Privacy Policy is intended to inform healthcare practitioners using the Services provided by The Tongue Teacher SAS about the collection, use, and protection of their personal data.<\/p>\n\n\n\n<p><strong>1.2 Scope<\/strong><br>It applies exclusively to practitioners\u2019 personal data collected in the context of using the Services (practitioner dashboard and mobile application).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Article 2 \u2013 Data Controller<\/strong><\/h2>\n\n\n\n<p><strong>2.1 Identification<\/strong><br>The data controller is The Tongue Teacher SAS, a simplified joint-stock company under French law, whose registered office is located at 44 Avenue Maurice Thorez, 13110 Port-de-Bouc, France.<\/p>\n\n\n\n<p><strong>2.2 Contact Details<\/strong><br>For any questions relating to data protection, practitioners may contact The Tongue Teacher SAS:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>by mail: 44 Avenue Maurice Thorez, 13110 Port-de-Bouc, France ;<br><\/li>\n\n\n\n<li>by email: dpo@tongueteacher.com<br><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Article 3 \u2013 Data Collected<\/strong><\/h2>\n\n\n\n<p><strong>3.1 Identification and Contact Data<\/strong><br>First name, last name, email address, phone number.<\/p>\n\n\n\n<p><strong>3.2 Professional Data<\/strong><br>Practice address, RPPS or FINESS number, VAT number where applicable.<\/p>\n\n\n\n<p><strong>3.3 Billing Data<\/strong><br>Information necessary for invoicing and payment. Payments are processed via Stripe Payments Europe Ltd. The Tongue Teacher SAS does not store any banking data.<\/p>\n\n\n\n<p><strong>3.4 Connection and Security Data<\/strong><br>IP addresses, connection logs, and security logs.<\/p>\n\n\n\n<p><strong>3.5 Browsing Data<\/strong><br>Information collected via cookies and trackers, including analytical and technical data.<\/p>\n\n\n\n<p><strong>3.6 Usage and Practice Data<\/strong><br>The Tongue Teacher SAS also collects data relating to the practitioner\u2019s use of the platform, including:<br>\u2013 patient cohorts monitored and their aggregated characteristics;<br>\u2013 cohort adherence and progression rates (in anonymized form);<br>\u2013 programs launched by the practitioner and their frequency of use;<br>\u2013 practitioner configuration preferences (validation thresholds, customization of programs or self-assessments, exercise selection).<\/p>\n\n\n\n<p>These data are used solely for the proper functioning of the Services and for the continuous improvement of the platform.<br>They are not used for any commercial exploitation aimed at individually targeting practitioners.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Article 4 \u2013 Purposes and Legal Bases for Processing<\/strong><\/h2>\n\n\n\n<p><strong>4.1 Account Management<\/strong><br>Creation and management of the practitioner account, provision of the Services \u2013 legal basis: performance of the contract.<\/p>\n\n\n\n<p><strong>4.2 Invoicing and Legal Obligations<\/strong><br>Issuing invoices, accounting retention \u2013 legal basis: legal obligation.<\/p>\n\n\n\n<p><strong>4.3 Security and Fraud Prevention<\/strong><br>Access management, IP tracking, abuse prevention \u2013 legal basis: legitimate interest.<\/p>\n\n\n\n<p><strong>4.4 Improvement of the Services<\/strong><br>Analysis of usage and feature optimization \u2013 legal basis: legitimate interest.<\/p>\n\n\n\n<p><strong>4.5 Commercial Communication and Newsletters<\/strong><br>Sending information, updates, and newsletters \u2013 legal basis: consent (opt-in).<\/p>\n\n\n\n<p><strong>4.6 Personalized Provision of the Services<\/strong><br>These data are used to allow the practitioner to use the platform according to their preferences and defined settings.<br>Legal basis: performance of the contract.<\/p>\n\n\n\n<p><strong>4.7 Statistics and Global Analysis<\/strong><br>The Tongue Teacher SAS may use and aggregate these data to produce global statistics on program usage, performance, patient adherence levels, or the state of orthodontic practice by region or country.<\/p>\n\n\n\n<p>These statistics are produced in aggregated and anonymized form.<br>They do not allow identification of a patient nor individual exploitation of a practitioner\u2019s activity for commercial prospecting purposes.<\/p>\n\n\n\n<p>Legal basis: legitimate interest of The Tongue Teacher SAS (Service improvement, global studies).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Article 5 \u2013 Data Retention Periods<\/strong><\/h2>\n\n\n\n<p><strong>5.1 Identification Data and Practitioner Account<\/strong><br>Retained for the entire duration of the contractual relationship and deleted within twelve (12) months after termination.<\/p>\n\n\n\n<p><strong>5.2 Billing and Accounting Data<\/strong><br>Retained for ten (10) years in accordance with legal obligations.<\/p>\n\n\n\n<p><strong>5.3 Connection Data and Logs<\/strong><br>Retained for a maximum period of twelve (12) months.<\/p>\n\n\n\n<p><strong>5.4 Browsing Data (Cookies)<\/strong><br>Retained for varying durations depending on the type of cookie (see Article 8).<\/p>\n\n\n\n<p><strong>5.5 Consistency with the GTC<\/strong><\/p>\n\n\n\n<p>The retention periods defined above are aligned with those provided in the GTC.<\/p>\n\n\n\n<p>In case of discrepancy, the GTC shall prevail.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Article 6 \u2013 Data Recipients<\/strong><\/h2>\n\n\n\n<p><strong>6.1 Internal Access<\/strong><br>Data are accessible only to authorized personnel of The Tongue Teacher SAS, subject to confidentiality obligations.<\/p>\n\n\n\n<p><strong>6.2 Technical Processors<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>HDS hosting: OVH and Amazon AWS HDS;<\/li>\n\n\n\n<li>Payment: Stripe Payments Europe Ltd;<\/li>\n\n\n\n<li>Emailing: Brevo (Sendinblue).<\/li>\n<\/ul>\n\n\n\n<p><strong>6.3 Other Recipients<\/strong><br>The Tongue Teacher SAS may engage other trusted processors. This Policy will be updated where applicable.<\/p>\n\n\n\n<p><strong>6.4 Sub-Processors<\/strong><br>Certain technical providers of The Tongue Teacher SAS (for example Amazon AWS or Brevo) may themselves use sub-processors to deliver their services. These sub-processors are required to comply with GDPR requirements and provide appropriate data protection safeguards.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Article 7 \u2013 Transfers Outside the European Union<\/strong><\/h2>\n\n\n\n<p><strong>7.1 Location<\/strong><br>Data are hosted within the European Union.<\/p>\n\n\n\n<p><strong>7.2 No Transfer<\/strong><br>No transfer of personal data outside the EU is planned.<\/p>\n\n\n\n<p><strong>7.3 Safeguards in Case of Future Transfer<\/strong><br>If a transfer were to occur, The Tongue Teacher SAS undertakes to implement safeguards compliant with the GDPR (Standard Contractual Clauses, enhanced security measures).<\/p>\n\n\n\n<p><strong>7.3 Occasional Transfers Outside the EU<\/strong><br>Although no systematic transfer outside the European Union is planned, certain providers (e.g., technical support of Stripe, AWS, or Brevo) may occasionally process data from a third country. In such cases, The Tongue Teacher SAS ensures that these transfers are governed by GDPR-compliant safeguards, in particular the Standard Contractual Clauses (SCC) adopted by the European Commission.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Article 8 \u2013 Cookies and Trackers<\/strong><\/h2>\n\n\n\n<p><strong>8.1 Essential Technical Cookies<\/strong><br>Used to ensure the proper functioning of the Services. They are exempt from consent.<\/p>\n\n\n\n<p><strong>8.2 Analytical Cookies<\/strong><br>Used to analyze Service usage to improve quality and performance. Collection is subject to consent if the data are not anonymized.<\/p>\n\n\n\n<p><strong>8.3 Marketing Cookies<\/strong><br>Used to deliver personalized content and communications. Their placement is subject to the practitioner\u2019s prior consent.<\/p>\n\n\n\n<p><strong>8.4 Settings<\/strong><br>The practitioner may configure their preferences via the cookie banner displayed upon first connection.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Article 9 \u2013 Data Subject Rights<\/strong><\/h2>\n\n\n\n<p><strong>9.1 GDPR Rights<\/strong><br>Practitioners have the right of access, rectification, erasure, restriction, objection, and portability of their data.<\/p>\n\n\n\n<p><strong>9.2 Exercising Rights<\/strong><br>These rights may be exercised at any time by sending a request to: dpo@tongueteacher.com.<\/p>\n\n\n\n<p><strong>9.3 Response Time<\/strong><br>The Tongue Teacher SAS undertakes to respond to requests within a maximum of thirty (30) days, in accordance with the GDPR.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Article 10 \u2013 DPO Contact Details<\/strong><\/h2>\n\n\n\n<p><strong>10.1 Contact<\/strong><br>The Data Protection Officer (DPO) of The Tongue Teacher SAS is externalized.<br>They may be contacted at the following address: dpo@tongueteacher.com.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Article 11 \u2013 Security and Confidentiality<\/strong><\/h2>\n\n\n\n<p><strong>11.1 Security Measures<\/strong><br>The Tongue Teacher SAS implements the technical and organizational measures necessary to ensure the security and confidentiality of personal data.<\/p>\n\n\n\n<p><strong>11.2 HDS Hosting<\/strong><br>All data are hosted on HDS-certified servers, in compliance with requirements relating to health data.<\/p>\n\n\n\n<p><strong>11.3 Breach Notification<\/strong><br>In the event of a personal data breach, The Tongue Teacher SAS will notify the CNIL and, where applicable, the data subjects, in accordance with Articles 33 and 34 of the GDPR.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Article 12 \u2013 Policy Updates<\/strong><\/h2>\n\n\n\n<p><strong>12.1 Right to Modify<\/strong><br>The Tongue Teacher SAS may modify this Policy at any time, particularly to comply with legal, regulatory, or technical developments.<\/p>\n\n\n\n<p><strong>12.2 Notification<\/strong><br>Any substantial modification will be notified to practitioners electronically or by any other appropriate means.<\/p>\n\n\n\n<p><strong>12.3 Entry into Force<\/strong><br>This Policy enters into force on the date of its publication and remains applicable until replaced by a new version.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Tongue Teacher SASVersion 1.0 dated 13\/11\/2025 Article 1 \u2013 Purpose of the Policy 1.1 Purpose and TransparencyThis Privacy Policy is intended to inform healthcare practitioners using the Services provided by The Tongue Teacher SAS about the collection, use, and protection of their personal data. 1.2 ScopeIt applies exclusively to practitioners\u2019 personal data collected 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